Job Title: Senior Employee Relations Administrator – Band 5
Location: Various sites (Expense between sites)
Job Type: Temporary
Location: Crawley
Pay Rates: £18 PAYE Inclusive of Holiday pay
Duration of booking: 4 Months with a possible extension
Proposed start date: ASAP
Hours / Working Days: 37.5 hours per week
Sector: Healthcare
Based: Office / Hospital
Job Overview:
We are seeking an experienced and proactive Senior Employee Relations Administrator to join our dynamic Employee Relations (ER) team.
You will provide essential support on a wide range of ER matters, including complex casework and employment tribunals.
Key Responsibilities:
The successful candidate will:
* Provide high-level administrative and organisational support to the Employee Relations Managers and Advisors.
* Coordinate Employment Tribunal (ET) responses, liaising with solicitors, managers, HR, and witnesses to ensure timely and accurate submissions.
* Administer and track complex ER casework, including investigations, disciplinary hearings, grievances, and appeals.
* Maintain and update the ER case management system (e.g. Assure, Selenity), case trackers, and regular reporting documentation.
* Accurately minute complex and sensitive ER meetings, ensuring timely and secure distribution.
* Manage the external transcription service, including bookings, cost monitoring, and compliance with data handling protocols.
* Serve as a point of contact for internal ER queries, providing guidance and escalating formal issues where appropriate.
* Support Data Subject Access Request (DSAR) processes and ensure compliance with statutory deadlines.
* Assist in the coordination of HR/ER projects, including policy updates and training events.
Candidate Requirements:
* CIPD Level 3 qualified or working towards Level 5 (or equivalent experience).
* Demonstrated experience in HR administration within a busy, complex organisation (NHS or public sector desirable).
* Excellent organisational skills with the ability to manage competing priorities and tight deadlines.
* High level of confidentiality and ability to handle sensitive information with discretion.
* Proven experience supporting complex ER processes; experience with ET cases is highly desirable.
* Confident and proficient with Microsoft Office applications, particularly Excel, Outlook, and Word.
* Knowledge of case management systems such as Assure or Selenity is beneficial