Senior Claim Technician

Claims Handling is essential for this role We currently have an exciting opportunity for a Claims Technician to join a Global Claims Management company on their Construction & Engineering team . Job Title: Claims Technician Location: London, Hybrid Working (2 days a week in London City office) You will be an active member of the Construction & Engineering team, with the overall objective of providing effective support to Adjusters and other claims technicians in the team, aiding productivity in the handling of Construction & Engineering claims. Administration of new claims including receiving instruction, issuing acknowledgments, setting up files and undertaking of risk screening and triaging. Working closely with Adjusters to assist with investigation, claims management and validation enquiries. Controlling the lifecycle of the files to drive diary management and support the proactive management of claims from setting up to conclusion. Ensuring time reporting and billing is compliant with internal standards processing and systems. Developing and running management information for clients as well as for internal use, including performance measurement and data integrity reports. Ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security. Account management support where required. Assisting with incoming telephone calls / resolve queries. Other ad hoc work as required. Demonstrable claims technician experience, including caseload management from cradle to grave. An organised and methodical, accurate and analytical approach to work, with a considerable pride in the quality of output. Proficient in Microsoft Word and Excel. Flexible with regard to occasional travel requirements. Life Assurance (Death in Service) Scheme Company Private Healthcare Scheme Pension Scheme 25 days holiday Employee Assistance Programme Financial support with relevant qualifications after probation period complete.