Senior Administrator

The administrator will provide administrative and operational support to the Client. Looking after the use of Commercial Vehicles and Materials Handling Equipment.

Knowledge, Skills, Qualifications, and Experience Required

Essential

* Good telephone and customer service skills

* Strong communication skills

* Analytical skills and attention to detail

* Ability to work on their own initiative, as well as being a team player

* Organizational skills and the ability to prioritize workload

* Flexible with the ability to deal with high volumes

* PC literate – MS Office to include Word / Teams / Outlook 365 and excellent Excel skills (pivot tables / vlookup skills / macros)

* Good literacy and numeracy skills

* Understanding the importance of handling confidential information

Desirable

* Some experience of Fleet/Transport operations

Key Results Areas

You will be required to:

* Assist in the production of fleet Key Performance Indicators and understand how to potentially positively affect outcomes/results

* Achieve statutory compliance relevant to your specific area of responsibility

* Raise Purchase Orders, within approved limits, and highlight related queries with suppliers and senior team members

* Accurately maintain the Fleet database and all other relevant electronic records

* Manage enquiries from our ‘customers’ and seek adequate resolutions, where problems exist

* Follow functional procedures accurately and identify improvement opportunities

This list is not exclusive - other reasonable duties and projects may be assigned from time to time.

Communication and Working Relationships

Internal:

Branch Managers/Supervisors

Area Directors

Regional Fleet Engineers

Fleet Manager

External:

Vehicle/MHE Repairers

Leasing/Rental Partners