Sales Development Executive

Out There RPO are supporting our client to recruit a full time Sales Development Executive to join their team in Fareham.

You will be responsible for:

* Providing help and advice to customers using your knowledge of the organisation's products or services.

* Support Account Management through proactively selling additional products and building on-going relationships with clients.

* Processing customer orders accurately and efficiently using Oracle NetSuite system.

* Communicating courteously with customers by telephone, email and letter.

* Agreeing product returns in consultation with the relevant Account Manager/Department.

* Ensure all customer experience information is captured in Oracle NetSuite system, providing details of feedback and opportunities to maximise potential revenue.

* Generate quotes to customer requirements using Oracle NetSuite.

* Learning about our products and keeping up to date with changes.

* Liaising with Operations regarding progress of all orders and informing customers of any late or incomplete deliveries.

* Ensure all customer experience information is captured in NetSuite system, providing details of feedback and opportunities to maximise potential revenue.

Requirements

* Previous experience in a Customer Service role is essential.

* Experience in a sales support role is desirable.

* Excellent verbal and written communication skills.

* Experience using Oracle NetSuite desirable.

* IT literate.

Benefits

* Canteen

* Free hot and cold drinks

* Company pension

* Cycle to work scheme

* Free parking

* Referral programme

* Reward and Recognition