Relationship Director

About Barclays Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US. Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful business that generates long-term sustainable returns.
Our two clearly defined divisions, Barclays UK and Barclays International, provide diversification by business line, geography and customer, enhancing financial resilience and helping to contribute to the delivery of consistent returns through the business cycle. We have a strong core business with exciting prospects, well positioned to deliver long-term value for our shareholders.
Consistent with the objective of delivering long-term sustainable value for all our stakeholders, we have developed our Shared Growth Ambition – our approach to citizenship and the sustainability of the business model we operate. The aim is to make decisions and do business that provides our clients and customers, and the communities which we serve, with access to a prosperous future.
The delivery of our strategy is underpinned by the energy, commitment and passion of our people, and we are clear on our common purpose: to help people achieve their ambitions, in the right way. Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager. At Barclays, we recruit based on merit and are committed to promoting diversity throughout our organisation.
“We are an equal opportunity employer and we are opposed to discrimination on any grounds.” About International Corporate BankingInternational Corporate Banking (ICB) is an integral part of the Investment Banking business within Barclays Corporate and Investment Bank (CIB). This division is responsible for the global treasury relationship & capital deployment to CIB clients.
·The International Corporates UK team within ICB focuses on UK-headquartered multinational corporations (FTSE350) and the UK subsidiaries of foreign multinationals ·We are organized into sector teams across: Industrials & Services, Energy & Infrastructure, Consumer and TMT ·Our strategy aligns with Investment Banking, Global Markets, Transaction Banking and Barclaycard Payments ·We are committed to delivering the entire Barclays platform to our clients About Technology, Media & Telecommunications (“TMT”) & Consumer The TMT and Consumer sector teams cover UK and international global corporations operating across a broad range of sub-sectors, including, for TMT: Semiconductors / Electronics, Internet, Payments, Software, Technology Services, and Leisure & Gaming; for Consumer: Retail, Food & Beverages, Household & Personal Care, and Healthcare. Overall purpose of role As an International Corporate Banking Director you will have responsibility for: ·Lead Treasury Banker (LTB): Be the Lead Treasury Banker (LTB) for your clients – responsible for leading the client relationship and ongoing coverage across all our Treasury Products
oLead and manage a portfolio of large, complex project clients to maximise sustainable income across our treasury products suite in the Investment Bank. Typically, such clients are highly sophisticated in nature and require an individual experienced and confident in discussing a wide range of financing, capital structure and credit risk dynamics oProviding excellent customer service and building deep customer relationships – enabling great customer outcomes ·RoTE / RoRWA Performance: The role will hold primary responsibility and accountability for the ongoing financial & economic performance of each project related capital deployment, including forecasting and delivering the business case presentations at the relevant committees required to generate strong return profile & income growth. ·Risk Management / First Line of Defence (FLOD):Work seamlessly with the Risk Solutions Group (Product Partners) to prioritise the opportunities and financings which best align with our Risk framework and growth objectives.
·Partnership with Investment Banking Teams: Core part of this role will require effective collaboration with a) leaders and originators across our broad set of product areas, b) Investment Banking sectors teams including M&A & ECM Product teams. ·International Coordination of client relationships: Responsible for coordinating project related opportunities pipeline and execution across many international corridors and business areas. ·Sector Expertise for your client base: Contribute fully to driving the industry specialism for the sector. Demonstrate a deep understanding and awareness of the Industry sector, including metrics and internal and external profile. Key Accountabilities Segment Strategy - 15% ·Delivering against financial and client objectives to enable great client outcomes, by: ·Formulating, owning and driving a segment strategy plan.This should be focussed on a specific industry sub-sector or geographic segment or both and will require extensive knowledge on the relevant area. ·Presenting, negotiating and influencing senior stakeholders to gain buy-in to and to develop the segment plan. ·Promote and market the Industry, including public speaking engagements, producing articles etc.
·Owning the public side of the strategy and to lead on presenting this to the external market as one of Barclays leading figures in the relevant space. ·Ensure a senior external network in order to drive the Barclays brand and market share. Client Origination- 50% ·Delivering against financial and customer objectives, by: ·Focusing on our existing customers to provide excellent service and be recognised as a trusted advisor.
·Building and developing KBI networks
·Targeting prospective customers to develop new relationships and win new business ·Working with product partners and the wider Barclays Group to increase wallet share, including delivery of complex product solutions ·Leading and working with product partners and credit colleagues to structure solutions ·Comply with Salesforce recording requirements, including maintenance of client activity diary, accurate and comprehensive call reports and client plans for portfolio and prospects. ·Adherence to pricing policies for debt, credit balances & money transmission to deliver great customer outcomes ·Using prioritisation model to ensure regular contact with customers, including strategic annual review, service meetings, complaint resolution, etc. Risk Management & Control - 25% ·Delivering against risk objectives, by: ·Ensuring effective risk management of portfolio and ownership for all risk aspects including conduct risk and reputational risk. ·Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. ·Operating in accordance with risk appetite and lending procedures. ·Taking ownership of high quality, objective credit applications, ensure robust on-going monitoring and control and that sound judgement is exercised at all times. ·Full responsibility and ownership for managing an effective on-boarding process for clients, working with and leading the relevant stakeholders. ·Ensure high standards of data quality are maintained at all times ·Working to continuously improve credit knowledge and expertise ·Building an effective working partnership with credit colleagues
·Ensure compliance with mandatory Risk policies and procedures relating to credit conformance and regulatory, operational, legal risk and Financial Crime. ·Managing ‘Early warning list’ customers to reduce risk, ensuring proactive and timely referral to Credit.
Team Working – 10% ·Support, coach and develop team members ·Seek, share and lead on implementing best practice both regionally and nationally ·Lead on Regional and Industry Team projects to drive regional performance and colleague engagement ·Participate fully in your Performance Development, continue to proactively develop yourself and undertake relevant training (including sales process, product, industry, etc). ·Make a strategic contribution to ICB at a UK & international level ·Support and further our position in the local community Person Specification Knowledge ·Knowledge of the Bank’s products, services and policies required to undertake the role ·Knowledge and experience of managing relationships with large, complex clients, and leading Group Treasury Relationships (as well as C Suite individuals) ·Extensive knowledge of income drivers ·Knowledge of Corporate Banking products and propositions
·Credit risk management expertise – expected to complete risk accreditation to completed within 12 months of being in role and any other targeted learning or annual accreditation and apply the skills to a high level on a daily basis. Able to coach more junior colleagues. ·An understanding of policies and procedures across the Group relevant to Corporate Banking market. ·Up to date knowledge of Corporate Banking’s competition ·Comprehensive understanding of the impact of economic environment on customer’s needs and business. ·Comprehensive knowledge of mandatory Risk policies and procedures relating to credit conformance and regulatory, operational and legal risk. Technical Skills & Competencies
·Commercial Effectiveness: Including Client /Customer Focus and Commerciality ·Control Environment: Including Risk Management ·Business Skills: Including Deliver Solutions and Decision Making ·Leadership: Including People Development, impact and gravitas, inspiring internally and externally. ·Personal & Interpersonal Skills: Including Communication & Influence and Collaboration ·Technical Knowledge: Including strong data analysis skills (being able to fully understand the data, draw conclusions and lead on actions). ·Sales ·Networking ·Communication (including presentation skills) ·Negotiation ·IT
·Credit
Purpose and Values
Barclays has a single cross-business Purpose for Barclays and five core Values which underpin it.
Our Purpose is helping people achieve their ambitions in the right way. Put simply this is the answer to the question ‘What is Barclays for?’ and it should guide our every action as employees. Respect We respect and value those we work with, and the contribution that they make. Integrity We act fairly, ethically and openly in all we do. Service We put our clients and customers at the centre of what we do. Excellence We use our energy, skills and resources to deliver the best, sustainable results. Stewardship We are passionate about leaving things better than we found them. Purpose and Values
We deploy finance responsibility to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term. Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship. Respect We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone’s contribution. Integrity We operate with honesty, transparency and fairness in all we do. Service We act with empathy and humility, putting the people and businesses we serve at the centre of what we do. Excellence We champion innovation, and use our energy, expertise and resources to make a positive difference. Stewardship We prize sustainability, and are passionate about leaving things better than we found them.
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