Regional Service Manager
£55k Circa DOE
+ 25 Days Holiday (plus bank and opportunity to purchase extra), Car Allowance, Fuel Card, Travel Time, Salary Sacrifice Pension, Private Medical and Life Insurance, plus Additional Perks
We are a global leader in material handling equipment and services, setting the benchmark for sustainability and innovation in our industry. We continue to redefine service excellence on a global scale, with the largest service engineer presence, our reach and capability are unmatched. Thanks to continued growth and strategic expansion, we’re now looking to welcome a talented Regional Service Manager to join our team. This is a fantastic opportunity to lead in a dynamic environment, contribute to world-class service delivery, and grow your career with a truly global powerhouse.
As a Regional Service Manager, you’ll lead a team of around 10 field service engineers, ensuring high standards of performance, customer service, and operational efficiency across your region. You'll be responsible for managing KPIs, conducting 1-to-1s, and supporting the team's development while handling customer issues. This is a varied role that involves growing the service business through strong customer relationships, improving service delivery, and identifying new opportunities. While primarily remote, you’ll regularly visit customer sites and...