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Reactive Contracts Administrator

Posted a day ago

  • Rochester, Kent
  • Permanent
  • Company van, pension, overtime
  • £26,000 to £26,500 /Yr
  • Sponsored
  • Expires In a month
Reactive Contracts Administrator

Salary up to 26,500K

Salary review at probation

Hours: Full Time - 8am - 5pm

ABOUT US/ THE ROLE:

About CC Cousins

Rooted in traditional values and committed to delivering a comprehensive, personal service, CC Cousins is your premier choice for complete facilities maintenance solutions. We proudly serve the commercial and retail sectors across Kent, London, and the Home Counties, offering a wide range of services including drainage, plumbing, civil engineering, electrical work, landscaping, and everything in between.

Join Our Team – Reactive Contracts Administrator
We are currently seeking a highly organised and proactive Reactive Contracts Administrator to join our Reactive Trades Team. In this key role, you will act as the central point of coordination, responsible for:

* Raising job requests and managing quoted works

* Ensuring RAMS (Risk Assessments and Method Statements) are completed prior to site commencement

* Keeping both clients and engineers informed with timely updates

* Managing permits and compliance documentation

This is a great opportunity for someone who thrives in a fast-paced environment and is passionate about delivering excellent service and support.

Primary Duties of the Reactive Contracts Administrator:

* Work closely with Fabric Contracts Assistant

* Plan and Schedule in Quoted jobs for specific trades daily.

* Advise clients with regards to date of attendance. Realistic time frames, dictated by trade and availability.

* Complete All RAMS for Quoted Works and any reactive where client has requested.

* Manage Materials Delivery

* Check material delivery min 24 hours prior to job commencement date.

* Answer telephone calls from Engineers to assist with on site queries.

* Liaise and respond to client queries – escalating to the contracts manager or client relations manager if needed

* Complete Requisites on internal CRM systems.

* Create Fire Door Reports – Shared with Fabric Planned Assistant

* Complete All Permits of work.

Previous experience within the Facilities Maintenance Industry is highly advantageous.

Skills Required:

* Strong communication skills.

* A confident ability to resolve problems.

* Excellent typing with attention to detail.

* Able to work as part of a team or alone when required.

* Ability to flex between work flows dependent on business demand.

* A knowledge of the construction/ facilities management industry.

* Previous experience in a trade environment.

Hours of work: Monday to Friday 8am - 5pm / Monday to Thursday 8am - 5pm and Friday 8am – 4pm, alternating weekly.

* Pension scheme offered

* Holiday at statutory plus bank holidays

Reactive Contracts Administrator

Job Types: Full-time, Permanent

Pay: £25,500.00-£26,500.00 per year