Post Room Operative
Posted 17 days ago
- Silvertown, Greater London
- Permanent
- £13.26 /Yr
- Sponsored
- Expires In 11 days
We're looking for a front of house post operative to join us at a large residential developedment called Royal Wharf, located in Silvertown. If you're oragnised, have good attention to detail & thrive in fast paced envrionments, then this could be the role for you!
Role: Post Room Operative
Location of work: Silvertown - East London (E16)
Hours of work: 4 on 4 off, Days. 7:00am - 19:00pm.
Duties & Responsibilities:
*
To maintain a robust operational process to effectively control vehicle access to/from the post room.
*
To implement Health & Safety for Post room operations, adhering to current SOP’s and legislation.
*
To assist with the site fire and emergency procedures policy and ensuring relevant preventative measures undertaken.
*
To Liaise with RSM for any departmental issues.
*
To ensure that all requests & enquiries to the Postroom Department (both in person and by telephone) are dealt with efficiently in a timely and professional manner adhering to SOP’s on every occasion.
*
Ensure that work areas are always kept clean & tidy reporting any defects immediately.
*
To ensure the Postroom is secured at all times with any unauthorised access challenged & dealt with in an appropriate manner.
*
To be a part of the Resort team maintaining the policies, company rules and quality of Ballymore Properties Ltd.
*
Meeting and Greeting all residents/ couriers politely on drop off and collection of mail
*
To liaise with the RSM and RD at all times in relation to requests for deliveries to & from the site via the Postroom
*
Ensure the smooth running of the communication systems within the Estate to SOP principles
*
Correct reporting of any security / health and safety issues.
*
Correct reporting of any incidents or complaints.
*
Receiving and safekeeping of all parcels / registered mail, carrying out regular audits.
*
Receipt of all postal & courier deliveries on behalf of residents & the estate, and the safekeeping and recording of same. Registered delivery/ valuable items to be secured in safe, ready for collection.
*
Making out postal slips ready for delivery into resident’s post-boxes & the accurate recording of them ready for residents to sign for upon collection.
*
Correct issuing of parcels / registered mail as per SOP’s.
*
Receipt & Issue of residents’ dry cleaning/laundry ensuring relevant paperwork completed.
*
When requested to carry out apartment key audit
*
When requested to carry out Estate key audit
*
Pro-actively dealing with maintenance and cleaning problems identified within the estate.
*
Always maintain a safe environment for all people in the estate.
*
Maintain a neat and tidy appearance in the Parcel Room and all Storage rooms.
*
Take the appropriate action in the event of an emergency.
*
To ensure all relevant correspondence is forwarded without delay to the RD’s office.
*
Be able to give a clear and precise handover at the end of your shift, highlighting all events that happened and forthcoming events.
Skills, Experience & Qualifications
*
Good organisational skills
*
Knowledge and experience of software systems to aid with front of house and security.
*
*Ballymore operate as an equal opportunities employer
Role: Post Room Operative
Location of work: Silvertown - East London (E16)
Hours of work: 4 on 4 off, Days. 7:00am - 19:00pm.
Duties & Responsibilities:
*
To maintain a robust operational process to effectively control vehicle access to/from the post room.
*
To implement Health & Safety for Post room operations, adhering to current SOP’s and legislation.
*
To assist with the site fire and emergency procedures policy and ensuring relevant preventative measures undertaken.
*
To Liaise with RSM for any departmental issues.
*
To ensure that all requests & enquiries to the Postroom Department (both in person and by telephone) are dealt with efficiently in a timely and professional manner adhering to SOP’s on every occasion.
*
Ensure that work areas are always kept clean & tidy reporting any defects immediately.
*
To ensure the Postroom is secured at all times with any unauthorised access challenged & dealt with in an appropriate manner.
*
To be a part of the Resort team maintaining the policies, company rules and quality of Ballymore Properties Ltd.
*
Meeting and Greeting all residents/ couriers politely on drop off and collection of mail
*
To liaise with the RSM and RD at all times in relation to requests for deliveries to & from the site via the Postroom
*
Ensure the smooth running of the communication systems within the Estate to SOP principles
*
Correct reporting of any security / health and safety issues.
*
Correct reporting of any incidents or complaints.
*
Receiving and safekeeping of all parcels / registered mail, carrying out regular audits.
*
Receipt of all postal & courier deliveries on behalf of residents & the estate, and the safekeeping and recording of same. Registered delivery/ valuable items to be secured in safe, ready for collection.
*
Making out postal slips ready for delivery into resident’s post-boxes & the accurate recording of them ready for residents to sign for upon collection.
*
Correct issuing of parcels / registered mail as per SOP’s.
*
Receipt & Issue of residents’ dry cleaning/laundry ensuring relevant paperwork completed.
*
When requested to carry out apartment key audit
*
When requested to carry out Estate key audit
*
Pro-actively dealing with maintenance and cleaning problems identified within the estate.
*
Always maintain a safe environment for all people in the estate.
*
Maintain a neat and tidy appearance in the Parcel Room and all Storage rooms.
*
Take the appropriate action in the event of an emergency.
*
To ensure all relevant correspondence is forwarded without delay to the RD’s office.
*
Be able to give a clear and precise handover at the end of your shift, highlighting all events that happened and forthcoming events.
Skills, Experience & Qualifications
*
Good organisational skills
*
Knowledge and experience of software systems to aid with front of house and security.
*
*Ballymore operate as an equal opportunities employer