Personal Support Advisor

Job Title: Personalised Support Advisor Department: Adult Social Care and Health Hours per Week: 37.00 Working Hours: 08:30 – 17:00 Contract: Full time (Temp 3 months with possible extension) Pay: £15.66 per hour Job Purpose To broker and negotiate tailored care packages and placements for adults with assessed social care needs, ensuring these meet individual preferences, budget constraints, quality standards, and required timescales. The role involves close collaboration with service users, their families, providers, and professionals to ensure the most suitable and person-centred support is delivered. Key Responsibilities Coordinate and broker personalised care packages, ensuring cost-effective solutions aligned with assessed needs and budgets.
Liaise with service users, families, professionals, and providers to secure appropriate support and placements.
Offer guidance to operational teams, providers, and the public, acting as a named contact throughout the process.
Support timely hospital discharges, including out-of-hours arrangements.
Maintain provider relationships, monitor service performance, and escalate concerns or risks as needed.
Ensure accurate data entry and reporting using systems like Mosaic.
Key Accountabilities Deliver supp...