People Operations Coordinator

Job Title: People Operations Coordinator
Salary: £14.06 PAYE P/H (Inclusive of Holiday Pay) | £16.49 P/H LTD Umbrella
Hours: 35 Hours Per week
Type: Temporary Ongoing
Location: Birmingham, B3
Start Date: ASAP
Work Pattern: Monday – Friday | 09:00am – 17:00pm
We are delighted to be recruiting for a People Operations Coordinator to support a dynamic People & Culture Team. This is a fantastic opportunity to play a key role in delivering efficient HR processes across the employee lifecycle. Your work will be instrumental in ensuring excellent customer service, policy compliance, and operational accuracy within a collaborative and inclusive environment.
 
Key Duties and Responsibilities:

• Process all aspects of the employee lifecycle including starters, leavers, changes to contracts, and parental/flexible leave requests
• Maintain and update employee data in the HR system with accuracy and timeliness
• Manage team inboxes, ensuring responsive, professional, and high-quality service
• Generate basic HR reports and assist in managing data subject access requests (DSARs)
• Provide administrative support across the People and Culture team including induction logistics, learning system maintenance, and training coordination
• Assist with continuous improvement of HR and Learning & Development processes
• Collaborate with colleagues to troubleshoot and resolve employee queries and HR matters effectively

Qualifications and Experience:

• Experience managing a busy HR or shared inbox and resolving diverse enquiries
• Competent in preparing payroll-related data and reports using HR systems or similar platforms
• Proficient in IT with the ability to quickly learn new systems
• Strong organisational skills with an adaptable approach to changing priorities
• Proven commitment to delivering excellent customer service across varying situations

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to #####