Job Description
Our client who offers finance to customers who are not accepted by the mainstream lenders and has built up a reputation for providing a strong product range are recruiting a Paralegal to be based from their office in Chester, where there is a hybrid working policy in place. The role will pay a competitive salary and comes with an array of benefits.
What is expected of the Paralegal?
Responsible for managing case load within the Finance Sector
Drafting of Letters of Claims, Pre Action-Applications and advice letters to customers.
Drafting proceedings to obtain return of goods order and money claims
Attend telephone hearings.
To review incoming information/litigation correspondence and establish a possible claim route
Ensure all information is scanned and uploaded to the case/customer management system in a timely manner
Maintaining the case management system, making sure all workflow steps are correctly inputted
Providing regular and accurate litigation report to wider business audience
Prepare claim documents and proceedings
Deal with case as they proceed via the court process
Ensure compliance with court deadlines and directions
Support experts by providing them with all the information they need, liaising with them to ensure they review cases as quickly as possible
Reengineering of processes to optimise efficiencies
Be proactive and use initiative when presented with problems or issues
Provide excellent customer service by regularly updating clients on the progress of their case and answering any queries in a professional manner
Working to tight and demanding timelines
Working across functions to improve customer journey
What we look for in a Paralegal?
Experience in Financial services or motor sector desirable
Litigation experience (essential)
Experience in managing own case load
Competent IT Skills - Proficient in the use of Microsoft Office, in particular Excel
Strong communication skills
What the Paralegal will receive?
Competitive salary
Hybrid working
Pension scheme
Employee referral programme
Perks at Work
Above and Beyond awards
Income protection scheme
Employee of the Year
Long Service awards
Discretionary annual bonus
Life assurance
Discounted gym membership
Flexible working
Training and exam sponsorship
Employee assistance programme
Paid volunteer days
Purchase additional annual leave
Social events
InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
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