Operations Supervisor

An established facilities maintenance provider is seeking a proactive Operations Supervisor to oversee the delivery of multiple maintenance contracts across a varied client portfolios. This role is central to managing daily operations, supervising a large team of engineers and operatives, ensuring contractual compliance, and driving consistent service quality across all sites.

The successful candidate will ideally possess a strong background in facilities or maintenance services, with proven leadership experience, solid contract administration skills, and a commercial mindset focused on efficiency and profitability.

Key Responsibilities

*

Oversee day-to-day operations across a diverse contract portfolio

*

Manage and support a team of engineers, operatives, and subcontractors

*

Ensure timely delivery of PPM, reactive, and remedial works

*

Monitor performance, resolve operational issues, and maintain client satisfaction

*

Support invoicing, cost control, and service optimisation

*

Ensure compliance with health and safety and company standards

*

Collaborate with senior management on performance and profitability

Skills & Experience

*

Experience in facilities, maintenance, or engineering operations

*

Strong leadership and team management skills

*

Knowledge of maintenance workflows and CAFM systems

*

Commercially aware with invoicing and budgeting experience

*

Organised, proactive, and client-focused

Desirable

*

Technical background (e.g., NVQ Level 3, HNC/HND)

*

IOSH or equivalent H&S qualification

*

Experience with retail, healthcare, or multi-site clients