Position: Operations Planner
Location: Exeter
Hours: Monday-Friday, 05:45-15:45
Salary: £28,500
About the Role
We're looking for a proactive and organised individual to join our clients' team in Exeter in a dual-capacity role. As Operations Planner, you'll support the day-to-day management of our transport logistics-overseeing driver schedules, fleet coordination, and ensuring seamless freight operations to and from local agents and airports. You'll also step in as a relief delivery driver when needed, transporting goods nationwide.
Key Responsibilities as an Operations Planner:
Your daily tasks will be varied and will include (but are not limited to):
Efficiently handling inbound phone calls, ensuring quick and professional responses
Supporting customer service by addressing client requirements
Manually planning drivers' routes, schedules and daily plans
Coordinating deliveries and identifying any potential service improvements
Assisting with vehicle loading/unloading and securing freight safely
Carrying out scheduled deliveries, maintaining journey logs, and monitoring vehicle performance
Performing minor vehicle maintenance and reporting faults
Building strong working relationships with team members and supporting leadership objectives
Adhering to company protocols, especially those aligned with BSI/ISO standards
Complying with all Health & Safety and Aviation Security regulat...