Operations Administrator

Do you have operations administration experience, including scheduling?

Are you looking for a long-term permanent role working for a friendly and caring business?

Do you drive and live with locally to Martson Moretaine, Bedfordshire?

If so, our established and reputable client is keen to hear from you!

The Role:

This varied and hands-on role will involve managing the day to day operational activities of company engineers - carrying out installations, servicing and maintenance at their clients' premises.

The role requires an organised and flexible approach within a growing local business.

You will be able to work using your own initiative, utilising your strong administrative and communication skills.

More Detail:

• Dealing with customers over the phone or via email to schedule works and pre-planned maintenance
• Management of CRM / customer database software
• Processing invoices to clients following works
• Maintaining and updating CRM database
• Liaising with customers and company engineers
• On-boarding new clients and maintenance contracts admin
• Directing customer queries or sales enquiries to relevant company staff as required
• Arranging emergency response callouts to client's premises
• Responding to emails and general administrative support

The Person:

• Experience in operations administration - ideally to include scheduling
• Excellent communication and customer service skills
• Experience of working with CRM / client database
• Knowledge of processing orders and invoices
• Microsoft applications: Outlook, Word, Excel
• Experience of using Xero beneficial but not essential
• Experience in technical/ service sector an advantage

• Great multi-tasking and organisational skills
• Able to manage relationships with colleagues and clients
• Good at decision making and problem solving skills
• Efficient time management, driven and resilient
• A team player!

You will be working in our clients modern open plan office in Marson Moretaine Monday - Friday, 8:30am - 5:00pm, with 23 days holiday plus bank holidays and you will be treated as a valued member of the team.

This is an office-based role with potential to work 1 day per week from home.

The salary available for this permanent operations administrator role will be £28,000 - £31,000.

If you have the experience our client is looking for, Apply Now or contact Dominic Quirke at Advancing People directly, in complete confidence.

Advancing People - The Recruitment Specialist

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.