Office Assistant (Real estate/Build-to-Rent)
Company: The James
Job Type: Part-time, Temporary
Location: Sheffield, UK
Working Hours / Contract Length: 20 hours per week for a 6-month period
The James is an award-winning and fast-growing portfolio of Build-to-Rent (BTR) properties, delivering premium, community-driven living experiences across the UK’s key regional cities. With over 300 residents (and growing), their mission is to create vibrant, connected communities in beautiful, thoughtfully designed spaces.
Your Role
They are seeking a proactive and organised Office Assistant to support the General Manager and Community Assistant in the smooth day-to-day running of our site. This is a junior, part-time position ideal for someone looking to gain hands-on experience in property management and customer service.
Key Responsibilities
* Supporting with resident and prospect enquiries, both in person and via phone/email
* Assisting in conducting property viewings and providing an excellent first impression to potential residents
* Maintaining accurate tenant and property records within the property management system
* Carrying out inventory checks and move-in/move-out inspections
* Overseeing elements of the tenant application process, including referencing
* Assisting in the onboarding of new residents, ensuring a seamless move-in experience
* Supporting the team in managing day-to-day operational tasks and ad hoc duties as needed
Requirements:
* A well-organised, dependable, and personable individual with excellent communication skills
* A team player eager to learn and support colleagues
* Confidence with technology and willingness to learn property management software
* A professional and friendly approach when dealing with residents and external contacts
* Previous experience in customer service or an administrative role is desirable but not essential
Perks & Benefits
You’ll become part of a friendly and ambitious team in a dynamic property environment, with opportunities to learn and develop new skills. They celebrate diversity and welcome applicants from all backgrounds.
Competitive salary plus performance-based bonus
Fun, collaborative, creative work environment
Great experience within a respected brand in the property and lifestyle sector
The James Group is proud to be an equal opportunity employer. They value diversity and encourage applications from all backgrounds and experiences. Join them in shaping vibrant communities across the UK