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Office Assistant (Real Estate / Build-to-Rent)

Posted 5 days ago

Office Assistant (Real estate/Build-to-Rent)

Company: The James

Job Type: Part-time, Temporary

Location: Sheffield, UK

Working Hours / Contract Length: 20 hours per week for a 6-month period

The James is an award-winning and fast-growing portfolio of Build-to-Rent (BTR) properties, delivering premium, community-driven living experiences across the UK’s key regional cities. With over 300 residents (and growing), their mission is to create vibrant, connected communities in beautiful, thoughtfully designed spaces.

Your Role

They are seeking a proactive and organised Office Assistant to support the General Manager and Community Assistant in the smooth day-to-day running of our site. This is a junior, part-time position ideal for someone looking to gain hands-on experience in property management and customer service.

Key Responsibilities

* Supporting with resident and prospect enquiries, both in person and via phone/email

* Assisting in conducting property viewings and providing an excellent first impression to potential residents

* Maintaining accurate tenant and property records within the property management system

* Carrying out inventory checks and move-in/move-out inspections

* Overseeing elements of the tenant application process, including referencing

* Assisting in the onboarding of new residents, ensuring a seamless move-in experience

* Supporting the team in managing day-to-day operational tasks and ad hoc duties as needed

Requirements:

* A well-organised, dependable, and personable individual with excellent communication skills

* A team player eager to learn and support colleagues

* Confidence with technology and willingness to learn property management software

* A professional and friendly approach when dealing with residents and external contacts

* Previous experience in customer service or an administrative role is desirable but not essential

Perks & Benefits

You’ll become part of a friendly and ambitious team in a dynamic property environment, with opportunities to learn and develop new skills. They celebrate diversity and welcome applicants from all backgrounds.

Competitive salary plus performance-based bonus

Fun, collaborative, creative work environment

Great experience within a respected brand in the property and lifestyle sector

The James Group is proud to be an equal opportunity employer. They value diversity and encourage applications from all backgrounds and experiences. Join them in shaping vibrant communities across the UK