Neighbourhood Team Leader

Job Title – Neighbourhood Team Leader
Location – Coventry (with some travel to surrounding areas)
Contract – Fixed Term Contract (6 months)
Hours – Full Time, 37 hours per week + Out of hours cover
Role summary –
We are currently recruiting on behalf of a leading housing provider for a Neighbourhood Team Leader to join their Coventry-based team on a 6-month fixed-term contract. You’ll be responsible for leading and developing a team of Neighbourhood Officers who are dedicated to delivering outstanding tenancy and estate management services to around 19,000 customer homes. This is a hands-on leadership role with a strong focus on performance management, service consistency, and community impact.
Salary – £52,791 per annum
Key Responsibilities:

• Line management of Neighbourhood Officers, providing support, supervision, and performance development
• Oversight of tenancy management, estate issues, and ASB casework (including serious cases)
• Lead on sensitive safeguarding matters and multi-agency liaison
• Review and oversee block and estate inspections and tenancy review visits
• Support new build property management and tenancy onboarding
• Monitor team KPIs and contribute to service improvements
• Ensure delivery of the new Tenancy Management Checks and upcoming inspection programmes

Requirements:

• Active housing management experience
• Proven team management skills
• Full UK driving licence and access to a car
• Ability to work flexibly, including out of hours as required
• Strong resilience, adaptability, and problem-solving skills
• Knowledge of housing legislation, policies, and safeguarding (desirable)

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966
or send an email to #####