Meeting and Events Operations Supervisor

Would you like to work for a company that gives you:
£250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
Rewards your hard work by offering you the below team benefits when you join us:
Meals provided whilst on shift
Sales incentives and initiative rewards
Discounted / Free use of leisure facilities – “Hotel specific”
Free Car Parking – “Hotel specific”
Stays in our hotels at discounted prices or
Even free stays in our hotels as one of our rewards & recognition incentives,
Opportunities for your personal development within the Hotel Group Brand Portfolio
Fully funded apprenticeships – T&C’s apply
Annual Holidays entitlements inclusive of Bank Holidays
Opportunity to buy additional holiday entitlements
Pension enrolment
Does the below sound like you?
Passionate and willingness to learn
Positive attitude and someone who makes our guests smile
Genuinely friendly and caring
Enjoys working as part of a team
Ambitious and hard working
Excellent standards
Good organisational / time management skills.
Resilient, creativity, able multitask and can work under pressure
Good command of English language to enable communication with the kitchen team.
Ability to work morning, afternoon/evening, and weekends
Passion for food and able to deliver exceptional customer experiences all the time
Is the Meeting and Event Operations Supervisor for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you?
Klarent Hospitality are recruiting for a Meeting and Events Operations Supervisor
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
The Role:
As a Meeting and Events Operations Supervisor, you are responsible for supervising Meeting and Events operations to deliver an excellent Guest and Member experience. A Meeting and Events Operations Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
Supervise Meeting and Events operations
Communicate and delegate in line with daily function sheets
Able to work in all areas of Meeting and Events including Bar, Restaurant, and Room Service
Welcome guests in a polite and friendly manner
Follow cash handling procedures
Manage guest queries in a timely and efficient manner
Ensure cleanliness of work areas
Plan, organise and control the daily operations
Ensure compliance of brand standards
Represent needs of the team
Assist Food and Beverage with achieving financial targets
Assist Meeting and Events Manager with training and developing the team
Assist with annual and mid-year appraisals with team members under your responsibility
Comply with hotel security, fire regulations and all health and safety legislation
Comply with local licensing laws
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
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