Role Overview
We are seeking a Data Centre Supervisor to join our dynamic and successful Data Centre Solutions team in London.
The ideal candidate will possess a strong technical understanding of Critical Facilities infrastructure, including electrical, mechanical, and data centre-specific systems.
This role is pivotal to ensuring the smooth inspection, operation, and maintenance of all assets within the Data Centre, supporting high standards of reliability, safety, and operational excellence.Key Responsibilities
Competently operate and maintain all mechanical and electrical (M&E) systems within the Data Centre, including high-voltage electrical isolations/operations.
Produce clear technical reports and improvement recommendations where necessary.
Ensure Specialist Subcontractors adhere to approved Standard Operating Procedures (SOPs), Method of Procedures (MOPs), Permit to Work (PTW) protocols, and client change control requirements.
Sign off subcontractor worksheets following inspection of works; escalate any quality concerns to the Data Centre Operations Manager.
Maintain accurate records of all completed work orders, including critical spares and stock usage.
Review, prepare, and implement MOPs, SOPs, EOPs, and associated risk assessments.
Champion Quality, Health, Safety, and Environmental (QHSE) compliance, promoting activities such as hazard/near-miss reporting and toolbox talks.
Attend training in line with the DCS training matrix and support a culture of continuous personal and professional development.
Support the training and mentoring of technicians and apprentices, fostering a positive and growth-oriented team environment.
Drive continuous improvement of safe systems of work, ensuring strict adherence to all QHSE procedures and policies.
Supervise planned and reactive maintenance tasks to ensure timely and compliant execution.
Participate in the engineering Quality Assurance process to validate the standard of completed work.
Oversee the daily performance of shift and day teams, including management of holiday and sickness cover.
Collaborate with the Engineering/Technical Services Manager (ESM/TSM) as required to support operational needs.
Manage critical plant and equipment repairs alongside the in-house team and subcontractors.Skills & Experience Required
Proven experience in Data Centre or Critical Environment operations, or supervisory experience in a Facilities Management (FM) setting.
HNC/HND in Electrical/Mechanical Engineering or a completed relevant apprenticeship.
Current 18th Edition Wiring Regulations certification.
Strong communication skills and the ability to effectively engage across all levels of staff and contractors.
A proactive and driven attitude, with a high degree of initiative and attention to detail.
Strong IT literacy, with the ability to utilise standard business systems and maintenance management software.
Calm, clear-headed, and capable of performing under pressure in critical situations.
Flexible approach, with willingness to attend both on-site and off-site training (including overnight stays, if required).
Ability to follow both written and verbal instructions accurately and effectively.
Demonstrates professionalism, enthusiasm, and a commitment to maintaining high standards of work