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Randstad Care

MACH Service Manager

Posted a day ago by@ Randstad Care

  • Middlesbrough, North Yorkshire
  • Temporary
  • £38 to £39 /Hr
  • Standard
  • Expires In a month

MACH Service Manager - Children's Social Care


Location: Middlesbrough Borough Council
Hourly Rate: £38.58
Contract Type: Temporary, Full-Time
Department: Multi-Agency Children's Hub (MACH)

Role Overview


Middlesbrough Borough Council is seeking an experienced and effective MACH Service Manager to lead the Multi-Agency Children's Hub (MACH). This senior role is responsible for managing the front door of children's social care, overseeing the screening, triage, and decision-making process for referrals concerning children aged 0-18.

The successful candidate will play a key role in ensuring children and families receive the right support at the right time, working closely with key partners including police, health, and education professionals.

Key Responsibilities




  • Provide strong leadership and management to a team of social workers and referral officers.


  • Oversee the daily operation of the MACH, ensuring timely and appropriate responses to incoming referrals.


  • Ensure all decisions meet statutory requirements and reflect best safeguarding practices.


  • Lead effective multi-agency information sharing and joint decision-making.


  • Monitor performance and quality of practice within the team, addressing any issues and supporting continuous improvement.


  • #####lass="" dat#####art="1507" data-end="1597">Develop and maintain strong relationships with internal departments and external partners.

  • Ensure compliance with relevant legislation, local procedures, and safeguarding protocols.

  • Essential Qualifications and Experience
      Qualified Social Worker (e.g., BA Social Work, DipSW, CQS#####/p>
      #####lass="" data-start="1811" data-end="1847">Registered with Social Work E#####nd.

    • Enhanced DBS clearance.

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      Substantial post-qualification experience within children's social care, particularly in a MASH/MACH or safeguarding setting.

    • Proven experience in team or service management.#####

    • Strong knowledge#####relevant legislation including the Children Act 1989 and 2004, Working Together to Safeguard Children guidance, and GD#####/p>

    • Demonstrated ability to manage risk and make defensible, child-centred dec#####ns under pr#####re.


    • Excellent interpersonal, organisational, a#####nalytical s#####s.

    If you are a confident and experienced leader with a passion for safeguarding and improving outcomes for children, this could be the ideal opportunity for you.

    Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.

    Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.