Luxury Cruise Consultant

Luxury Cruise Consultant Needed for this prestige cruise company !!
My client known as the Rolls Royce of cruise only specialists, are seeking a Luxury Cruise Consultant to join them, focuses on delivering an exceptional buying experience to the most discerning and demanding luxury travellers.
Job Description
Sales
Answer telephones promptly, and courteously, with a smile. We aim to answer all calls within three rings
Deal with enquiries professionally
Keep up to date with new products on the market, new brochures, special offers etc
Maximise earning potential of each client by offering air upgrades, additional hotel nights etc
Ensure that the full booking process is adhered to including sending client confirmation and reminder letters and making concierge calls
Ensure clients passports are up to date, visa and health requirements are advised, clients are fully covered by insurance and so forth
Follow up on all enquiries, quotes, brochure requests by phone or email
Telephone selected clients with new cruise line information, event details or offers.
Proactively develop business through consistent follow-up of sales leads

Administration
Keep files and booking and client records fully up to date, ensure payments made, documentation passed on and so forth in a timely manner
Handle new...