Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.
If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.
ABOUT THE ROLE
The Lounge Supervisor is a genuine host, providing a warm welcome and offering a wide range of food and drink service to our guests. Beneath the chandelier in our stunning Crystal Moon Lounge, you will be responsible for creating memorable afternoon tea / dining experiences to all.
Overseen by our own Cigar Sommelier, the Garden Lounge incorporates a cigar terrace and humidor, as well as having its own bar serving an array of fine cognacs, armagnacs and whiskies.
You will maintain all standards, policies & procedures relating to food and beverage service in the Lounges, with a strong emphasis on staff training and development, guest satisfaction, product quality and profitability.
ABOUT YOU
Previous experience in a 5* hotel serving Afternoon Tea
Demonstrable ability to motivate others by leading by example
A strong desire to learn and de...