Lead Engineer (Electrical)
£51k + Benefits (overtime available)/ weekends
London
Mon - Fri (08:00 - 17:00)
Key Responsibilities
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Ensure health and safety compliance across all sites and engineering teams.
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Act as the on-site HV and LV Authorised Person (once qualified and on shift).
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Proactively manage and monitor the Permit to Work and Lock Out Tag Out (LOTO) systems in line with internal Quality, Health & Safety procedures and client requirements, particularly ensuring subcontractor adherence to RAMS.
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Oversee and ensure safe and compliant performance of subcontractors on site; manage work approvals and supervise service or repair activities.
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Complete additional tasks as requested by site management.
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Conduct annual appraisals for shift technicians after completing the relevant internal training.
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Maintain awareness and compliance with contractual KPIs and SLAs.
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Ensure maintenance systems (e.g., Maximo, Concept) are kept up to date and all PPM/reactive tasks are closed accurately and in a timely manner.
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Collaborate with the Area Contract Manager to consistently maintain high service delivery standards.
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Support the contract support team to enhance customer satisfaction.
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Oversee statutory and code compliance across sites; ensure engineers are fully equipped for daily operations.
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Develop and maintain a balanced PPM schedule in coordination with the Area Contract Manager.
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Ensure all PPMs are completed in line with manufacturers’ guidelines.
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Manage documentation related to PPM and associated works.
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Provide day-to-day management of day engineers and shift team members.
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Maintain accurate asset registers and ensure all assets are correctly labelled.
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Oversee procurement of materials and services; proactively identify additional work opportunities and raise quotations.
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Offer technical support to engineers, helpdesk, and clients.
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Lead investigations and reporting of significant operational incidents.
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Ensure all callouts are responded to promptly, in coordination with the helpdesk.
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Foster a strong health and safety culture throughout the team.
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Assist engineers with PPM as needed; maintain ongoing communication with the engineering team.
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Track weekly tasks and assist site management with reporting and service delivery updates.
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Monitor and uphold high levels of customer service.
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Verify completion of third-party contracted works.
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Attend statutory maintenance works to review procedures and provide feedback.
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Escalate any unapproved quoted works that may have an operational impact.
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Serve as the first point of contact for all in-hours shift issues and mechanical incident escalations.
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Prepare and distribute a weekly report in collaboration with the Area Contract Manager