Junior / Graduate Software Support Engineer

Job Description Junior / Graduate Software Support Engineer required by a successful company in Poole, Dorset. Due to continued success and planned expansion, the company is looking to hire a Junior / Graduate Software Support Engineer for their existing team. The company offers training and a great path for progression in a high-tech software environment.

Applications welcome from candidates with a relevant degree in Computer Science or similar subject OR those without a degree who have some commercial experience in a similar technical/software support role.

The Junior / Graduate Software Support Engineer will be responsible for providing technical support to customers. This is a varied role spanning various areas including, but not limited to...

Presales support
Cloud infrastructure support
Software testing
Software configurations and implementation
Business process analysis and documentation

Key experience

A relevant degree in Computer Science or similar subject OR commercial experience in technical support
Excellent communication skills and a willingness to work in a customer facing technical support role

Experience in any of the following areas would be advantageous but is not essential

HT...