IT Support Technician (Remote)

Job Title: IT Support Technician (Remote)

Location: Remote – United Kingdom
Salary: £14 - £18 per hour (depending on experience)

Apply4U is hiring on behalf of our client for a reliable and tech-savvy IT Support Technician. This remote position is ideal for someone with a strong technical background who enjoys solving problems and providing exceptional support to users.

Key Responsibilities:

• Provide first-line technical support via phone, email, and remote access

• Troubleshoot hardware, software, and network issues

• Manage user accounts and permissions (e.g., Active Directory, Microsoft 365)

• Install, configure, and maintain IT equipment and software

• Maintain detailed logs of support issues and solutions

• Support onboarding and offboarding of users

Requirements:

• Proven experience in an IT support or helpdesk role

• Strong knowledge of Windows OS, Microsoft 365, and basic networking

• Excellent communication and problem-solving skills

• Ability to work independently and manage time effectively

• Familiarity with remote support tools (e.g., TeamViewer, AnyDesk)

• Relevant IT certifications (CompTIA, Microsoft, etc.) are a plus

Benefits:

• 100% remote working

• Flexible working hours

• Competitive hourly rate

• Supportive and collaborative team environment

• Ongoing learning and development opportunities

To apply, please submit your CV via Apply4U. Immediate start available for the right candidate.