Integrated Front Door Support Officer
Duration: Initially 3 months
Hours: 37 hours per week
Rate: £19 umbrella an hour (£14 PAYE an hour)
Location: Horsham (some opportunity to work from home when established)
West Sussex County Council are looking for a Support Officer to join their Integrated Front Door Team, working as part of a multi-disciplinary team including police, health, education and social workers.
Responsibilities:
Regular contact with people who access or need the service who may present challenging behaviours, and/or subject matter which may be distressing
Undertake an initial review of all contact made to the local authority for a request for service for a child or young people and to make an initial recommendation utilising the West Sussex Levels of Need
Manage an inbox with support from an Advanced Social Worker
Triage incoming requests for support to ensure they are progressed to the most appropriate service
Maintain accurate records and reports of all work undertaken
Requirements:
Ability to analyse and interpret information in order to complete an initial assessment of the level of need identified
Ability to work within a multi-agency setting through gathering and identifying information
GCSE English and Maths (Grades 9-4, or A-C) or equivalent qualification
Experience of providing advice and guidance to others
Experience of working under pressure
Experience and understanding of identifying a range of interventions in working with children and their families