Insurance Quality Assurance Manager
Posted a day ago
- Leeds, West Yorkshire
- Any
- External
- Expires In 3 months
Insurance Quality Assurance Manager
We are on the lookout for an experienced insurance professional to join our team of Quality Assurance Managers.
Are you someone who thrives within an enthusiastic & collaborative team?
Do you have a keen eye for detail and experience within the insurance industry?
Love to get out into the business and grow those all-important professional relationships?
This could be the role for you!
Responsibilities:
Undertake quality monitoring reviews throughout the Speciality division reporting findings to all stakeholders.
Identify themes / learning outcomes further to quality monitoring reviews and assist business areas by providing root cause analysis and training to staff.
Identify solutions as part of the review process and delivery findings to business areas in person each quarter.
Work with the wider Operations team to review internal processes and procedures to ensure compliance with FCA regulations and company procedural standards.
In conjunction with wider Operations team ensure that any Compliance audit findings are implemented by business areas and central monitoring systems updated
Provide monitoring, review, oversight, and reporting of the business adherence to customer and regulatory requirements including check the checker, second person sign off, refund requests, breach and E&O reportin...
We are on the lookout for an experienced insurance professional to join our team of Quality Assurance Managers.
Are you someone who thrives within an enthusiastic & collaborative team?
Do you have a keen eye for detail and experience within the insurance industry?
Love to get out into the business and grow those all-important professional relationships?
This could be the role for you!
Responsibilities:
Undertake quality monitoring reviews throughout the Speciality division reporting findings to all stakeholders.
Identify themes / learning outcomes further to quality monitoring reviews and assist business areas by providing root cause analysis and training to staff.
Identify solutions as part of the review process and delivery findings to business areas in person each quarter.
Work with the wider Operations team to review internal processes and procedures to ensure compliance with FCA regulations and company procedural standards.
In conjunction with wider Operations team ensure that any Compliance audit findings are implemented by business areas and central monitoring systems updated
Provide monitoring, review, oversight, and reporting of the business adherence to customer and regulatory requirements including check the checker, second person sign off, refund requests, breach and E&O reportin...