Information Technology Support Technician

Job Description IT Support Engineer
Location: Barrow-In-Furness (Office-based, full-time)
Salary: £30,000 - £35,000 (£3,000 relocation assistance if required)
About the Role:
Join a leading digital transformation consultancy, renowned for excellent career progression opportunities.
Responsibilities:
Act as the primary interface for troubleshooting, guidance, and resolution of conference room-related technical issues.
Perform regular audits of conference room equipment and technology to ensure functionality and compliance.
Address incidents and complete "Install, Move, Add, Change" (IMAC) tasks within agreed service level agreements (SLAs).
Execute custom user requests, project tasks, and provide quotes while adhering to timelines and quality standards.
Keep documentation updated and user-friendly for conference room technology and related processes.
Skills & Experience:
Eligible for SC Clearance.
Commitment to full-time office presence (5 days a week).
Experience installing, configuring, and maintaining AV hardware such as projectors, displays, video conferencing systems, and audio equipment.
2 years’ experience of providing medium level fixes
Strong interpersonal and communication skills
Why Join...