Inbound Customer Support Sales Advisor
Posted 2 days ago
- Dunsop Bridge, Lancashire
- Permanent
- Plus Bonus
- £22,865 /Yr
- Sponsored
- Expires In a month
Inbound Customer Support Sales Advisor
£22,865 basic + up to £3,000 bonus | 35 hours per week over 4 days | Fully Remote | Permanent Role
Looking for a role that fits around your life without compromising on career progression or earning potential? We're partnering with a leading aftercare provider for domestic appliances to recruit confident, people-focused individuals for their fully remote Customer Support Sales team.
This is your chance to join a growing company where great service meets smart sales - all from the comfort of your home.
What You'll Be Doing
Supporting Customers - Be the first point of contact for customers calling with questions, updates, or repair bookings
Solving Problems - Help customers with faulty appliances by arranging repairs and offering practical solutions
Sales That Make Sense - Use your natural communication skills to introduce relevant protection plans that fit each customer's needs
Building Rapport - Create meaningful conversations, understand what matters to each customer, and guide them to the best possible service
Your Schedule
4-day work week - Enjoy a better work-life balance with fixed shifts from Sunday to Wednesday
35 hours per week - Two 8.5-hour shifts and two 9-hour shifts, all starting at 8am
Fully remote - Work from anywhere in the UK with all equipment provided
What You'll Bring
Previous experience in both sales and customer service (ideally in a contact centre environment)
Confidence in holding conversations that build trust and offer real value
A proactive mindset with a natural ability to spot sales opportunities
Strong listening skills, empathy, and a clear, professional phone manner
What You'll Get
£22,865 salary + up to £3,000 bonus per year
No weekend work - your Thursdays, Fridays, and Saturdays are always free
33 days of annual leave including bank holidays (with the option to buy more)
Life assurance & pension scheme
Health cash plan to support your wellbeing
Ongoing coaching & career development
Monthly incentives, prizes, and recognition for your performance
Things to Note
To ensure you hit the ground running, no holidays will be authorised in the first 6 weeks of employment while training is completed.
This is a customer-first role with a strong sales focus. If you've previously worked in a contact centre or similar environment where you've upsold or cross-sold to customers, we'd love to hear from you.
Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail
£22,865 basic + up to £3,000 bonus | 35 hours per week over 4 days | Fully Remote | Permanent Role
Looking for a role that fits around your life without compromising on career progression or earning potential? We're partnering with a leading aftercare provider for domestic appliances to recruit confident, people-focused individuals for their fully remote Customer Support Sales team.
This is your chance to join a growing company where great service meets smart sales - all from the comfort of your home.
What You'll Be Doing
Supporting Customers - Be the first point of contact for customers calling with questions, updates, or repair bookings
Solving Problems - Help customers with faulty appliances by arranging repairs and offering practical solutions
Sales That Make Sense - Use your natural communication skills to introduce relevant protection plans that fit each customer's needs
Building Rapport - Create meaningful conversations, understand what matters to each customer, and guide them to the best possible service
Your Schedule
4-day work week - Enjoy a better work-life balance with fixed shifts from Sunday to Wednesday
35 hours per week - Two 8.5-hour shifts and two 9-hour shifts, all starting at 8am
Fully remote - Work from anywhere in the UK with all equipment provided
What You'll Bring
Previous experience in both sales and customer service (ideally in a contact centre environment)
Confidence in holding conversations that build trust and offer real value
A proactive mindset with a natural ability to spot sales opportunities
Strong listening skills, empathy, and a clear, professional phone manner
What You'll Get
£22,865 salary + up to £3,000 bonus per year
No weekend work - your Thursdays, Fridays, and Saturdays are always free
33 days of annual leave including bank holidays (with the option to buy more)
Life assurance & pension scheme
Health cash plan to support your wellbeing
Ongoing coaching & career development
Monthly incentives, prizes, and recognition for your performance
Things to Note
To ensure you hit the ground running, no holidays will be authorised in the first 6 weeks of employment while training is completed.
This is a customer-first role with a strong sales focus. If you've previously worked in a contact centre or similar environment where you've upsold or cross-sold to customers, we'd love to hear from you.
Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail