Import / Export Coordinator
Posted a day ago
- Bishopwearmouth, Tyne and Wear
- Permanent
- £24,000 to £27,000 /Yr
- Sponsored
- Expires In a month
Rewards and Benefits:
* Permanent role
* Monday to Friday working hours
* Bereavement leave
* Company events
* Company pension
* Free flu jabs
* Gym membership
* Health & wellbeing programme
* On-site parking
* Sick pay
* Varied and interesting role
* Excellent company culture
MTrec’s Client Opportunity:
Our client is an established and successful business based in Sunderland. They are looking for an Import / Export Coordinator to join their team on a full time, permanent basis. If you meet the person specification for the role, please apply below.
The role you will be doing:
* Coordinate carrier collections for all modes of transport, including, Road, Sea, and Air ensuring timely and efficient despatch.
* Investigating late, delayed, lost, and damaged deliveries and working closely with customer service, providing resolution to customer satisfaction.
* Facilitating claims with couriers and freight forwarders.
* Ensure proof of export is obtained, properly documented, and filed in compliance with shipping regulations.
* Provide accurate and timely freight quotations.
* Preparation of shipping documentation and keeping up to date with country requirements
* Handling inbound telephone calls from couriers and customers addressing queries professionally and efficiently.
* Clearance instructions for imports and consulting with warehouse to schedule deliveries.
* Maintaining and update Shipping database, ensuring all records are accurate and current.
About You:
* Experience working within a shipping or logistics role.
* Proficient in Microsoft software applications.
* Professional telephone manner with excellent verbal communication skills.
* Strong team player with the ability to meet targets and prioritise tasks effectively.
* Exceptional communication and interpersonal skills, fostering strong working relationships.
* Ability to organise workloads effectively to complete within department KPIs.
* Proactive and enthusiastic, with the willingness to learn and develop.
* GCSE’s grade A - C / 9 - 4 for Maths and English
* Permanent role
* Monday to Friday working hours
* Bereavement leave
* Company events
* Company pension
* Free flu jabs
* Gym membership
* Health & wellbeing programme
* On-site parking
* Sick pay
* Varied and interesting role
* Excellent company culture
MTrec’s Client Opportunity:
Our client is an established and successful business based in Sunderland. They are looking for an Import / Export Coordinator to join their team on a full time, permanent basis. If you meet the person specification for the role, please apply below.
The role you will be doing:
* Coordinate carrier collections for all modes of transport, including, Road, Sea, and Air ensuring timely and efficient despatch.
* Investigating late, delayed, lost, and damaged deliveries and working closely with customer service, providing resolution to customer satisfaction.
* Facilitating claims with couriers and freight forwarders.
* Ensure proof of export is obtained, properly documented, and filed in compliance with shipping regulations.
* Provide accurate and timely freight quotations.
* Preparation of shipping documentation and keeping up to date with country requirements
* Handling inbound telephone calls from couriers and customers addressing queries professionally and efficiently.
* Clearance instructions for imports and consulting with warehouse to schedule deliveries.
* Maintaining and update Shipping database, ensuring all records are accurate and current.
About You:
* Experience working within a shipping or logistics role.
* Proficient in Microsoft software applications.
* Professional telephone manner with excellent verbal communication skills.
* Strong team player with the ability to meet targets and prioritise tasks effectively.
* Exceptional communication and interpersonal skills, fostering strong working relationships.
* Ability to organise workloads effectively to complete within department KPIs.
* Proactive and enthusiastic, with the willingness to learn and develop.
* GCSE’s grade A - C / 9 - 4 for Maths and English