HR Assistant

MMP Consultancy are looking to recruit an experienced HR Assistant based in Kent.
Job Purpose:
To provide proactive and effective administrative support for the HR Team and will have responsibility for the smooth effective running of all other HR administrative processes and projects.
Duties and Responsibilities:
* Deliver first line support to resolve learning and development queries and escalate as appropriate. Support customers to self-serve where possible.
* Improve and evolve the department's administrative processes, collaborating with customers and colleagues, maximising the use of the available technology.
* Administer the Learning Management System to ensure all staff have a positive learning experience and up to date content is tailored to specific staff groups for regulatory, mandatory and personal development learning requirements as required.
* Manage, the bank worker, contractor and board member training requirements list to managers, ensuring the information is current and mandatory learning is tracked and reported.
* Confer with L&D business partner, external providers and relevant subject matter experts to set up and administer new and updated regulatory training and new learning programmes for staff and managers, ensuring campaigns are rolled out in alignment with organisational priorities and in conjunction with relevant internal communications.
* Administer joining instructions and course evaluations and collate evaluation feedback, sharing the results with the relevant parties.
* Monitor and track attendance and completion of training for all employees and ensure reporting is completed by required deadlines for appropriate monthly and quarterly ET / SME reporting deadlines and concerns are escalated promptly and appropriately.
Knowledge and Skills:
* Ability to work independently, prioritising and organising workload to ensure key tasks are completed to specific deadlines
* Able to maintain accuracy and attention to detail
* Excellent written and oral communication and presentation skills with the ability to undertake notes/minutes at meetings
* Excellent organisational and time management skills, ability to prioritise and meet deadlines
* Good interpersonal skills and the ability to work effectively with people at all levels within an organisation
* Ability to maintain a high degree of confidentiality and cope with situations with tact and diplomacy
* Commitment to continuing professional development