Hire and Sales Coordinator

We have an exciting opportunity for a Hire Coordinator troller to join the team of a national company that supplies plant hire equipment to the construction industry.

Details below:

Company – National Plant Hire Company
Job Title – Hire & Sales Coordinator
Location – Preston
Salary – Up to £28k / annum + bonus + excellent benefits

Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work in a small team on a busy hire desk within their customer's offices in the Preston area.

Hire industry experience isn't essential for this role, but you must have experience working in a fast paced, office based customer services environment.

The role reports into the Hire Desk Manager, and the main parts of the role include:

Dealing with all telephone and email enquiries, and raising of contracts
Maintaining spreadsheets and reports
Obtain detailed information from the customer requesting plant, off-hiring plant or reporting breakdowns
Source and re-hire non-company equipment ensuring both best price and quality.
Liaise with other depots to ensure that equipment is available.
Take opportunity to secure additional revenue through add on sales and converting off-hires into hires.
Assisting with any problems regarding on hires, off hires and breakdowns using the escalation process where necessary.
Collate weekly KPI information.
Requirements:

Experience in the hire industry is preferable, but not essential
Strong customer service and communication skills
Strong IT skills including MS packages
You must be reliable, enthusiastic, and well organised.
Independent worker
The successful candidate will need to be self-motivated and proactive