Head of Operations

Head of Operations
Location: York

Are you a strategic and hands-on leader looking to take ownership of engineering operations in a dynamic and fast-paced environment? We are seeking a Head of Operations to oversee and drive the performance of our Field Engineering teams. This role plays a critical part in ensuring the delivery of high-quality installations, servicing, and maintenance while maintaining the highest standards of safety, compliance, and efficiency.

Why Join Us?

✔ Leadership Opportunity - Take ownership of a critical function within a growing business.
✔ Career Growth & Development - Play a key role in shaping the future of our engineering services in a high-growth business.
✔ Impactful Work - Drive improvements, efficiency, and innovation within a fast-moving industry.
✔ Collaborative Culture - Work closely with senior leaders to influence strategy and operations.

Key Responsibilities

Champion a safety-first culture, ensuring compliance with all safety protocols, identifying risks, and implementing relevant training.
Oversee engineering operations across multiple locations, ensuring high-quality service delivery in installations, servicing, call-outs, and additional works.
Develop and implement standard operating procedures covering both technical and administrative functions to drive efficiency and consistency.
Monitor quality control standards and performance metrics to ensure exce...