German & English Speaking Customer Experience Consultant

German & English-Speaking Multilingual Customer Experience Consultant

Salary: �22,000 + bonus (�26,800 On Target)

Location: London.

Hours: 40 paid hours per week.

Shifts: 40 paid hours per week (Shifts between 8.00 am and 8.00 pm Monday to Saturday)

My client is dedicated to creating a better thrilling, fun and packed world with life-changing moments. They are regulated in multiple jurisdictions across the globe, with offices in London, Madrid, and Hamburg. They have an exciting campaign which helps power the world of lotteries and brokers tickets for customers in Germany alongside a variety of products whilst working on several global expansion projects and partnering with charities!

Skills & Requirements

• To answer the phone promptly and professionally when required.
• To respond to emails and live chat promptly and professionally.
• To work closely with the Team Leader to ensure client expectations are met.
• To always present our clients professionally, whether in person, by phone
  or in writing.
• To continually look for ways to improve performance.
• To be well organised, professional, and reliable.
• To work flexibly between the hours of 8 am and 8 pm, Monday - Saturday.
• To demonstrate a willingness to learn and have fun at work!

If you are interested in joining a dynamic team and are fluent in both German & English with strong communication skills, apply now!

Please note that whilst you will be supporting a specific client contract, whose opening hours are 8.00 am - 8.00 pm Monday to Saturday, your company contracted hours will be 8.00 am - 10.00 pm Monday to Sunday. You may be required to cover evenings and weekends when required by the business.