Generic Housing Officer

Spirehouse are currently supporting a South West based Housing Association in need of a Generic Housing Officer for a three month contract.
The Opportunity:
My client in the South West is seeking an experienced Generic Housing Officer on a interim basis. You will cover all housing management duties, such as ASB, Tenancy and Income Collection to deliver a high quality housing service to residents of supported housing.
The successful candidate will:
Form effective relationships with customers to maximise the duration of their tenancy/license from sign-up to termination
Coordinate the referral process, including completing assessments and interviews with customers to assess their suitability for the accommodation and completing affordability and income expenditure checks
Oversee the management of voids and tenancy terminations, completing inventories and arranging to clear or store belongings
Process and allocate cash payments received promptly to ensure the accurate management of rent accounts
Serve warnings and notices as requested by the Income and Recovery Officers
Complete repayment plans with customers to proactively manage arrears
Ensure completion of all health and safety checks to ensure compliance with regulations
Manage and investigate reports of anti-social behaviour
Signposting to support services
Furth...