Fraud and Scams Specialist (Private Banking)

Job Description Up to £50,000 plus EXCELLENT bonus and benefits

Hybrid working available

Our client, a highly prestigious private bank dealing with Ultra-High-Net-Worth clients, has an exciting new opening for a Fraud and Scams Specialist to join their team on the Fraud Detection side . As a Fraud Specialist, you'll be central to protecting the bank and its customers from financial harm by identifying, analysing, and investigating card and payment fraud. You'll serve as a key point of contact across the bank, representing customer, risk, and colleague perspectives to enhance professionalism and customer experience.

Duties of the Fraud and Scams Specialist to include:
Manage daily fraud alerts, engaging with customers on suspicious card and payment activity, including romance fraud.
Conduct in-depth account and transaction analysis to detect fraud patterns.
Contribute to operational resilience and business continuity efforts.
Provide feedback on fraud strategies and processes to identify and mitigate fraud.
Proactively identify emerging fraud trends and inform rule adjustments for investigators.
Assist with resource planning and daily prioritization of fraud queues.
Review accounts for fraudulent activity a...