Field Engineer

Project is Windows 11 upgrade for Independent vet care, the initial configuration will be taking place in Letchworth office

Field engineers will complete the below tasks –

1. Onsite Activities

At each IVC E site the engineers will complete the below activities and record the details on the allocated job on Alpha.

• Sign into site with manager and confirm that the visit can go ahead and the number of devices to be upgraded.


• Remove old Equipment (Laptop or PC) – scan the serial onto Alpha as uplifted stock and take photo of the removed device **Take note of any damage and ensure this is captured on the photo


• Install new device this MUST be a wired connection not WIFI  (if none available use the patch cable & switch in your kit to complete the install but DO NOT leave these onsite)


• Scan device serial onto Alpha then follow the steps below :
  
  
  
  • Lg in to the machine using Engineers Admin
  
  
  • Open and cmmand prompt (Start – Run – cmd.exe)
  
  
  • Perfrm a gpupdate /force and wait for it to complete.
  
  
  • Rebot
  
  
  • Ask user t log in with their credentials and make sure they can access system.
  
  
  
  


• Repeat process for all devices onsite.


• Securely pack all removed devices into the site tote, seal and record details on Alpha.


• Once all devices have been upgraded and rubbish & removed equipment packed away confirm the details with the site manager and ask them to sign off the alpha job.


• Complete the Alpha job before you leave site ***Contact the Ops team if you are unable to complete your job while onsite.

- Monday to Friday - 08:00 - 17:00 

- Must have UK driving license 

- Will be going to different sites installing Windows App on computers 

please attach you CV if interested