Job Title: Air Export Admin
Location: Hounslow
Pay: £28,000 to £35,000
Role Overview: Join our client's Air Operations team as an Air Export Admin. You'll handle customer interactions, customs clearance, delivery confirmations, and financial processes. Monitor shipments, communicate delays, and build customer relationships.
Key Responsibilities:
Main contact for customers
Support customs clearance
Confirm delivery requirements
Monitor and communicate shipment progress
Present and report on calls
Resolve queries and complaints
Ensure accurate invoicingRequirements:
Knowledge of import airfreight operations
Preferred experience with CDS customs clearance
Strong organizational and problem-solving skills
Excellent communication abilities
Proficiency in Microsoft Office
Experience with Cargowise or Salesforce is a plusAdditional Requirements:
Security check including reference check for the last 5 years of work and education history
Clean DBS (Disclosure and Barring Service) check