Engineering Lead

---

Lead Engineer - Coffee Roastery

Salary: Up to £42,000

Work will be mainly located within M25 Region.

A renowned client serving cafés, businesses, and home brewers through their wholesale platform and e-commerce store is seeking a dedicated and experienced Lead Engineer to lead their engineering department, which services customers' coffee equipment. This position is based in East London.

Role Overview: The Lead Engineer will be responsible for driving growth, development, and profitability within the engineering department. This role involves coordinating day-to-day operations, ensuring excellent customer service for wholesale clients, and mentoring a technical support representative.

Key Responsibilities:

• Oversee the engineering department, ensuring efficient and effective service delivery.
• Drive growth and profitability within the department.
• Coordinate daily operations and provide exceptional customer service.
• Mentor and develop the technical support representative.

Key Requirements:

• Thorough understanding of the machine sales process and prior sales experience.
• Relevant engineering experience in the coffee industry and with related machinery.
• Excellent technical knowledge of coffee-related machinery.
• Experience as a barista or the ability to dial in espresso and operate various coffee machines.
• Proficient IT and computer skills.
• Excellent customer service and communication abilities.
• Strong teamwork and organisational skills.
• Meticulous attention to detail in all aspects of the role.
• Ability to work under pressure and meet deadlines.
• Good problem-solving skills and a creative approach to new ideas.
• Proof of the right to work in the UK.
• A full, clean driving licence.

Apply now or contact Aleks on 01384246262