Job Title: Driver Trainer / Driver Development Coach (DDC)
Location: Service Centre CR9 0DB & Cross Dock Centres (CDC) within the UK
Hours: Flexibility required to suit business needs, 48hrs Monday to Friday with occasional Saturday AM
Salary: £(phone number removed)
Job Purpose:
The Driver Trainer / Driver Development Coach is responsible for enhancing the skills, safety, and performance of our driver workforce. You will deliver training, support, and continuous development to ensure our drivers adhere to all legal, safety, and operational standards. Your role will also focus on promoting eco-driving techniques to improve fuel efficiency and reduce the environmental impact of our fleet.
Principal Accountabilities:
1.
Driver Training & Coaching:
* Deliver initial and ongoing training to drivers, including new starter inductions, driver assessments, and refresher training.
* Coach drivers in safe driving techniques, compliance with legal requirements (In relation to the licence categories held), and company policies.
* Promote fuel-efficient driving methods (eco-driving) and provide feedback to improve fuel consumption and reduce emissions.
2.
Performance Monitoring:
* Regularly assess driver performance through in-cab observation and driving assessments (when required), telematics data, and feedback from people leaders.
* Use telematics and other monitoring tools to identify areas for improvement in driver performance, offering tailored coaching where needed.
* Analyse driving data to highlight trends and address performance gaps, ensuring drivers meet key performance indicators (KPIs).
3.
Compliance & Safety:
* Ensure all drivers are trained in accordance with company policies and procedures in relation to driving duties.
* Provide support to the management team when conducting accident/incident investigations, identify root causes, and provide feedback and training to prevent future occurrences.
4.
Continuous Improvement:
* Keep up to date with industry best practices, legislative changes, and emerging technologies to ensure the training provided is relevant and effective.
* Work with the Transport Manager and other DDC’s to implement initiatives that improve the overall efficiency, safety, and performance of the driver team.
5.
Reporting & Feedback:
* Prepare and present reports on driver performance, training outcomes, and areas of improvement to the management team.
* Provide individual and group feedback to drivers, recognising achievements and addressing areas of concern constructively.
Knowledge, Skills and Experience Required:
* Full UK driving licence, preferably with categories C+E.
* Proven experience as a driver trainer, driver development coach, or in a similar role within the transport or logistics industry.
* Strong knowledge of UK transport legislation, driver regulations, and health & safety practices.
* Experience using telematics systems to monitor and improve driver performance.
* Experience using Microsoft Excel, Word, Outlook, PowerPoint.
* Excellent communication and interpersonal skills, with the ability to provide clear, constructive feedback.
* Certification in driver training (e.g., DVSA Approved Driver Instructor or similar).
* Strong coaching and mentoring skills with the ability to motivate and develop others.
* Analytical skills to interpret driving performance data and identify areas for improvement.
* A commitment to promoting safe, efficient, and environmentally friendly driving practices.
* Organised, with the ability to manage multiple tasks and priorities in a fast-paced environment.
Essential Requirements:
* A full valid UK driving license must be held with no more than 3 Live points.
* Experienced UK Driving Licence Holder.
* Previous experience of conducting Driving Standard Assessments