Dispatch Coordinator

Dispatch Coordinator

Location: Lutterworth, Leicestershire

Shift Pattern: Monday-Friday, (Apply online only)

Pay Rate: £21,673 per annum 

Employment Type: Temp to Perm

At Igloo, we are on the lookout for a Dispatch Coordinator to join our client’s team in Lutterworth. Our client is an one of the UK’s leading automotive and logistics companies, with operations throughout the UK.

Roles and Responsibilities:

• Ensure timely departures of drivers, escalating delays to the Account Services Team.


• Prepare and manage daily work and run schedules.


• Support drivers' needs and resolve day-to-day challenges.


• Communicate and collaborate with accounts teams regarding scheduling changes.


• Advise drivers on traffic, weather, and route-related issues.


• Maintain dispatch records and customer information accurately.


• Arrange cost-effective travel for drivers and manage release notes and key allocations.


• Report driver training challenges to the Training and Development Manager.


• Collaborate with the Despatch Manager for issue resolution and action.


• Execute varied duties as required by the business.


• Maintain adherence to health and safety standards concerning vehicle condition and driving hours.


• Act as the point of contact for customer impact concerns.

Knowledge and Experience:

• Minimum 1 year in an administration role.


• Vehicle management environment experience (desirable).


• GCSE Maths grade C or equivalent.


• Proficiency in MS Word, Outlook, and Excel.


• Accurate and detail oriented.


• Strong multitasking ability under pressure.


• Excellent communication skills.


• Decision-making aligned with customer experience.


• Strong team player.


• Proactive and adaptable.


• Highly self-motivated achiever.

Apply today and join the team!