Digital Learning Manager

Contract: PermanentRecruitment Partner: Lizzy ParfittAbout the roleAre you passionate about shaping the future of learning technology in a leading Health & Beauty organisation? Do you flourish in creating learning solutions? If so, our award-winning Boots L&D team has an exciting opportunity for you!Customer expectations have never been higher and digital learning enables our colleagues to manage these expectations by remaining engaged with our new products and services, and the new technology across our Stores, Logistics and Support Office areas.You'll also create new learning content strategies and identifying tech opportunities to work more efficiently, helping provide an improved service to all learnersWhat you’ll be doing:You'll enhance the learning experience on existing platforms and evolve a 3 year plan, and lead a team and the thinking to ensure the high standard design and delivery of all digital learning content.You will also:Partner Stakeholders across the business on all learning tech requirements, as well as partnering our suppliers to help influence future roadmaps and evolve the tech strategy to ensure delivery of the end user requirementsExplore emerging technologies, including AI, and create a framework that will enhance the learning offer and user experience of the futureEvaluate the effectiveness of the online offer through data and feedback mechanisms, that help inform user experience improvement opportunities and helps to shape the communication and engagement plan to grow increased engagement in learningIdentify opportunities to lead workflow efficiencies and improve the user experienceLead a team of Digital Designers, coaching and performance leading them to be their best.Develop learning strategies (including blended, mobile and social) that inspire the delivery of robust and new learning solutions which engage and excite our audienceWhat you'll need to have:People Leadership experience including, proficient in performance leadership, care, coaching and developing othersHigh level of expertise in learning technologies from LMS through to LXPHigh level of expertise in Microsoft 365Experience authoring tools such as Articulate Storyline and proficient in the use of graphics, animation, interactions and audio and video learningExperience in building strategies for learning content creationproficient data analysis skillsExcellent project management skills to be able to manage multiple initiatives simultaneouslyStrong external networker, bringing in external insights and new ideasBoots / Retail / CPG experience with a passion for customer / consumerBudget management.Boots Retirement Savings PlanDiscretionary annual bonusEnhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a childAccess to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why BootsAt Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.What's nextWe are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments
to help you to be at your best.Check out our FAQs on searching for jobs, applications, interviews and other commonly asked questionsAt Boots care is at the heart of everything we do.Discover how we support you to achieve your goals, how we’re creating an open and inclusive working environment and explore our meaningful benefits.
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