Job Title: Experienced Dental Receptionist – Permanent Role
Location: Lincoln, Lincolnshire, LN1
Salary: £12.21 per hour
Recruiter: Antler Care & Recruitment Ltd
Job Description:
Antler Care & Recruitment Ltd is excited to present a fantastic opportunity for an Experienced Dental Receptionist to join a well-established, friendly dental practice in Lincoln, Lincolnshire. This is a permanent, full-time role offering an hourly rate of £12.21.
As a Dental Receptionist, you will play a pivotal role in ensuring the smooth running of the dental practice. Your responsibilities will include greeting patients, managing appointments, maintaining accurate records, and providing exceptional customer service in a dynamic environment. You will be the first point of contact for patients, ensuring a welcoming and professional atmosphere at all times.
We are looking for a motivated and organised individual who thrives in a busy environment and enjoys working with people. If you are passionate about providing excellent service and want to be part of a supportive team, this is the role for you!
Key Responsibilities:
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Greet patients upon arrival and provide them with a positive, welcoming experience.
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Manage patient appointments, ensuring efficient scheduling and effective use of clinic time.
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Answer phone calls, respond to patient inquiries, and provide relevant information regarding treatments, appointments, and services.
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Maintain and update patient records, ensuring that all information is accurate and compliant with confidentiality regulations.
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Handle patient billing and process payments in a professional and accurate manner.
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Assist with administrative tasks such as filing, emailing, and maintaining office supplies.
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Ensure the reception area is clean, organised, and welcoming at all times.
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Work closely with the dental team to ensure patients are well taken care of, from check-in to post-appointment follow-ups.
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Ensure the practice meets regulatory and safety standards at all times.
Qualifications & Experience:
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A minimum of 6 months of UK experience as a Dental Receptionist.
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Excellent communication and customer service skills.
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Experience with dental practice management software (e.g., SOE, Dentrix) is highly desirable.
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Strong organisational skills, with the ability to manage multiple tasks simultaneously.
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Friendly, professional, and approachable, with a passion for working with people.
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Proactive and team-oriented with a strong attention to detail.
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Previous experience in a healthcare setting is a plus.
Benefits:
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Permanent, full-time role in a welcoming and professional dental practice.
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Access to modern dental equipment and technology.
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Support for career development and ongoing professional training.
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A team-oriented environment that values work-life balance.
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Opportunity to work in a practice that prioritises patient care and staff wellbeing.
Keywords:
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To Apply:
If you are an experienced Dental Receptionist looking for a rewarding permanent position in a supportive environment, we would love to hear from you. Please submit your CV to Antler Care & Recruitment Ltd for consideration. If shortlisted, we will contact you directly to discuss the next steps