CX Customer Experience Account Executive

Job Description We're hiring a CX Customer Experience Account Executive to help shape how people experience commercial properties, from the events they attend to the digital and physical touchpoints they interact with day-to-day.\n\nThis is a hands-on, delivery-focused role that blends creativity, organisation, and autonomy. You'll support national-level client accounts and contribute to a wider strategy that puts occupiers at the heart of the commercial property experience.\n\nWhat you'll be doing:\n\nPlan and deliver on-site events - from wellbeing sessions to professional workshops and social gatherings for 100+ people.\n\nCurate and manage content for digital platforms including websites, apps, and social media (especially professional channels like LinkedIn).\n\nSupport and implement customer engagement strategies aligned to property brand identities.\n\nManage relationships with suppliers and creatives - from photographers to florists - and oversee event budgets.\n\nContribute to design proposals and pitch content, working with internal teams to deliver ideas that match each site's personality.\n\nBe a key contact for clients and on-site teams, helping to maintain a high-quality experience across every interaction.\n\nWhat we're looking for:\n\nExperience in events, placemaki...