Customer Support Executive
Posted 12 days ago
- Daisy Nook, Greater Manchester
- Permanent
- £28,000 to £31,000 /Yr
- Sponsored
- Expires In 16 days
We’re hiring for a Customer Support Executive to join a global manufacturer based in Droylsden.
This is a role that will see you playing a key role in supporting their international customer base and ensuring seamless pre-sales and order processes.
What’s on offer?
* £28,000 - £31,000 per year
* Monday – Friday, 9:30am – 4:00pm
* Early finish on Fridays
* 25 days holiday + bank holidays
* Quarterly bonuses
* Enhanced pension scheme
* Christmas shutdown period
What will you be doing as a Customer Support Executive?
* Providing customer service and support to external distributors and clients
* Acting as the first point of contact for product enquiries and general support
* Processing customer orders and handling queries regarding availability and delivery
* Coordinating with supply chain and logistics teams to ensure timely fulfilment
* Managing complaint resolution and customer feedback
* Supporting the development and handling of internet-based sales channels
* Assisting with lead follow-up and contributing to overall sales coordination
What do you need?
* Previous experience in a customer service, sales support, or supply chain role
* Excellent communication and organisation skills
* Strong attention to detail and the ability to multitask
* A proactive mindset with a customer-first approach
Apply today or speak with Jack Kitchin at KPJ Group for more information between 9:00am – 5:00pm Monday – Friday.
KPJ Group are a specialist Recruitment Consultancy with more than 50 years of experience delivering staffing solutions. We treat each application with a high degree of care however due to the high volume of applications are sometimes unable to contact all individuals. If you do not hear from us within 5 days of submitting your application, please assume that unfortunately you have not been shortlisted
This is a role that will see you playing a key role in supporting their international customer base and ensuring seamless pre-sales and order processes.
What’s on offer?
* £28,000 - £31,000 per year
* Monday – Friday, 9:30am – 4:00pm
* Early finish on Fridays
* 25 days holiday + bank holidays
* Quarterly bonuses
* Enhanced pension scheme
* Christmas shutdown period
What will you be doing as a Customer Support Executive?
* Providing customer service and support to external distributors and clients
* Acting as the first point of contact for product enquiries and general support
* Processing customer orders and handling queries regarding availability and delivery
* Coordinating with supply chain and logistics teams to ensure timely fulfilment
* Managing complaint resolution and customer feedback
* Supporting the development and handling of internet-based sales channels
* Assisting with lead follow-up and contributing to overall sales coordination
What do you need?
* Previous experience in a customer service, sales support, or supply chain role
* Excellent communication and organisation skills
* Strong attention to detail and the ability to multitask
* A proactive mindset with a customer-first approach
Apply today or speak with Jack Kitchin at KPJ Group for more information between 9:00am – 5:00pm Monday – Friday.
KPJ Group are a specialist Recruitment Consultancy with more than 50 years of experience delivering staffing solutions. We treat each application with a high degree of care however due to the high volume of applications are sometimes unable to contact all individuals. If you do not hear from us within 5 days of submitting your application, please assume that unfortunately you have not been shortlisted