Customer Support Co-ordinator - Travel

Customer Support Co-ordinator - Travel
(Office based so you need to live near Bradford)
We're looking for a Business Support Co-ordinator / Customer Service Co-ordinator - someone who's confident, detail-focused, and great with people - to support clients and internal teams across a fast-paced business travel environment.
What you'll be doing:
Handling a wide range of queries from clients and colleagues - by phone and email - and ensuring they're resolved smoothly
Troubleshooting day-to-day issues, including system support, reporting, and operational matters
Supporting Client Managers with account administration and customer calls
Taking ownership of tasks and following through with clear communication and timely updates
What you'll bring:
Experience in a support, operations, or customer service role (ideally within a busy or regulated environment)
Excellent communication and interpersonal skills
A methodical, proactive mindset - you're someone who spots problems early and solves them efficiently
Confidence using systems and working with reports or data
The ability to prioritise tasks and manage deadlines without dropping the ball
Nice to have:
Previous experience in travel / travel agent or a rel...