Customer Supply Chain Export Analyst

Here at SC Johnson Ltd, we have an opportunity for someone to manage to a great team as a Customer Supply Chain Export Analyst in our Shared Service Centre function based in Frimley. You will join us on a full-time, permanent basis in return for a competitive salary.

SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

About the role:

Reporting to the Export Manager this role will be to provide a professional service to internal customers and to be responsible for all aspects of administrative tasks for export order management. You will ensure that the company service level targets are met and managing compliance (Export Documentation).

The Customer Supply Chain function is made up of 6 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full to our customers (retailers). The Export team specifically deal with order management for countries that are supplied through our distributor model. This role is in the Sub-Saharan Africa cluster, managing French-West Africa and South Africa based accounts.

Key responsibilities of our Customer Supply Chain Export Analyst:

• Accountable for all aspects of admin tasks for Export Markets; managing sales orders in the system, Export shipments and documentation, liaise with stakeholders (logistics, supply, sales, etc) to ensure timely process of orders/shipments.
• To work with other members of the CF Export Team and lead to provide outstanding service to all distributors within a specific region.
• Accountable for maximising SCJ Value fill level in line with departmental targets
• To professionally manage stock allocations, liaison with Supply FG, Logistics, LSPs, inspection companies, and communication to other internal and external stakeholders.
• Ensure the accurate and timely processing of orders through local Sales interfaces and processing of orders and shipments following country specific requirements and all documentation related.

What we’re looking for in our Customer Supply Chain Export Analyst:

Experience you'll bring

• Fluency in English both spoken and written, and ideally fluency in French would be an advantage
• Previous experience in an Import & Export Customer Services environment. Ideally this would include order management and import/export documentation.
• Strong Microsoft Excel skills
• Strong communication skills

Behaviors you'll need

• Ability to work on own initiative and multi-task
• Ability to work under pressure and have a high attention to detail
• Ability to meet challenging deadlines and to solve last minute problems
• Process efficiency optimisation mindset

What we can offer our Customer Supply Chain Export Analyst:

• Competitive pay & benefits incl Profit Share
• Flexible starting and finishing times + 4.5 day working week
• 33 days annual leave including public holidays due to supporting European countries
• Pension, Life cover & Health Insurance
• Shuttle bus service from local train stations, EV Charging points + Cycle to work scheme
• Free onsite Gym with free classes

If you feel you have what it takes to become our Customer Supply Chain Export Analyst, then please click ‘apply’ now!