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Customer Services Representative - Retention
Customer Services Representative - Retention
Customer Services Representative - Retention
Posted 2 days ago
- Walsall, West Midlands
- Any
- External
About The Role
HomeServe is currently recruiting Customer Service Representatives to join our busy Retention department at our Walsall site (WS2 7BN) .
Salary : £26,550 per year
Contract : Permanent, Full-time (40 hours per week)
This is a fully flexible, full-time role based in our Contact Centre. Successful candidates must be able to work 40 hours per week on a rotating shift pattern within the following operational hours:
Shift Rotation (4-weekly cycle): Monday to Friday: 8.00am 8.00pm (8.5-hour shifts with a weekend off)
1 in 2 Saturdays: 8.00am 4.00pm (plus 4 weekdays worked)
1 in 6 Sundays: 10.00am 4.00pm (plus 4 weekdays worked)
Bank Holidays will beon a rotational basis included within the rotation above
Where will I work?
Youll be based full-time at our Walsall office (WS2 7BN) during your probation period. Once you've successfully passed probation, you'll be eligible for our hybrid working model. When the time comes, well do our best to schedule late shifts and weekends to be worked from home, wherever possible.
About The Candidate
Who is HomeServe looking for?
We're on the lookout for enthusiastic individu...
HomeServe is currently recruiting Customer Service Representatives to join our busy Retention department at our Walsall site (WS2 7BN) .
Salary : £26,550 per year
Contract : Permanent, Full-time (40 hours per week)
This is a fully flexible, full-time role based in our Contact Centre. Successful candidates must be able to work 40 hours per week on a rotating shift pattern within the following operational hours:
Shift Rotation (4-weekly cycle): Monday to Friday: 8.00am 8.00pm (8.5-hour shifts with a weekend off)
1 in 2 Saturdays: 8.00am 4.00pm (plus 4 weekdays worked)
1 in 6 Sundays: 10.00am 4.00pm (plus 4 weekdays worked)
Bank Holidays will beon a rotational basis included within the rotation above
Where will I work?
Youll be based full-time at our Walsall office (WS2 7BN) during your probation period. Once you've successfully passed probation, you'll be eligible for our hybrid working model. When the time comes, well do our best to schedule late shifts and weekends to be worked from home, wherever possible.
About The Candidate
Who is HomeServe looking for?
We're on the lookout for enthusiastic individu...