Customer Services and Accounts Administrator

Massey Feeds is a PROGRESSIVE FAMILY business that CARES about its employees and customers. Our teams are PASSIONATE about the industry and the feed we produce. Farmers across the North of England TRUST us to manufacture high quality animal feed to feed to the animals which feed the nation.

Duties adn Responsibilities include :
Answering phone to customers, suppliers, and sales representatives
Serving customers at the front desk and taking payment
Processing and amending sales orders which come in via email/ phone/ in person
Liaising with sales, transport, and production teams
Order confirmations
Invoicing and crediting customer accounts
Dealing with customer queries and complaints
Processing of customer payments via cheque/ card and cash
General office administrative tasks

Hours of work are Monday to Friday 0830hrs-1730hrs

Benefits:
Company pension
Group Life Assurance Scheme
Additional holidays with years of service
Optional Accident Insurance
Cycle to work scheme
Employee discount
Free parking
On-site parking

Key Requirements:
GCSE or equivalent in Maths and English (preferred)
Stong IT skills with experience in Microsoft Office
Confident communicator with strong organisational and prioritisation skills
Attention t...