Customer Service/Sales Administrator
Posted 14 days ago
- Marchwood, Hampshire
- Permanent
- £25,000 /Yr
- Sponsored
- Expires In 14 days
Customer Service & Sales Administrator
Location: Marchwood, Southampton
Hours: 36.25 per week (alternating weekly schedule - see below)
Salary: £25k per annum
Working Hours:
* Week 1: Monday to Thursday: 7:45am – 4:00pm (30-minute unpaid break)
Friday: 7:45am – 1:30pm (30-minute unpaid break)
* Week 2: Monday to Friday: 7:45am – 4:00pm (1-hour unpaid break)
TLP Recruitment are seeking a highly motivated Customer Service & Sales Administrator to join a dynamic team based in Southampton. This is a varied role requiring strong communication skills, attention to detail, and the ability to handle multiple tasks in a busy environment. If you thrive on delivering excellent customer service and enjoy working in a collaborative office setting, we want to hear from you.
Key Responsibilities:
* Respond to customer enquiries face-to-face, over the phone, and via email
* Prepare quotations and sales orders
* Answer technical queries and provide product information
* Raise purchase orders for job-specific requirements
* Generate picking lists and delivery notes
* Liaise with logistics partners to coordinate deliveries
* Maintain accurate filing and documentation
* Complete and issue test certification for customers
* Input and manage data on our asset system
* Coordinate inspection scheduling with customers
* Monitor and manage stock levels
* Raise purchase orders for stock, fittings, and stationery
* Check and log incoming goods and deliveries
* Deliver outstanding customer service at every interaction
* Perform general office duties as required
Essential Skills & Qualifications:
* Excellent written and verbal communication
* High level of customer focus
* Strong problem-solving and decision-making abilities
* Computer literate with good data entry skills
* Detail-oriented and organized
* Effective team player with strong time management
* Proactive in identifying and pursuing sales opportunities
* Ability to follow up on enquiries and drive results
Desirable Experience:
* Background in the lifting industry and/or knowledge of wire rope products
For more information, please call TLP Recruitment - Southampton now or apply now and one of the team will be in touch
Location: Marchwood, Southampton
Hours: 36.25 per week (alternating weekly schedule - see below)
Salary: £25k per annum
Working Hours:
* Week 1: Monday to Thursday: 7:45am – 4:00pm (30-minute unpaid break)
Friday: 7:45am – 1:30pm (30-minute unpaid break)
* Week 2: Monday to Friday: 7:45am – 4:00pm (1-hour unpaid break)
TLP Recruitment are seeking a highly motivated Customer Service & Sales Administrator to join a dynamic team based in Southampton. This is a varied role requiring strong communication skills, attention to detail, and the ability to handle multiple tasks in a busy environment. If you thrive on delivering excellent customer service and enjoy working in a collaborative office setting, we want to hear from you.
Key Responsibilities:
* Respond to customer enquiries face-to-face, over the phone, and via email
* Prepare quotations and sales orders
* Answer technical queries and provide product information
* Raise purchase orders for job-specific requirements
* Generate picking lists and delivery notes
* Liaise with logistics partners to coordinate deliveries
* Maintain accurate filing and documentation
* Complete and issue test certification for customers
* Input and manage data on our asset system
* Coordinate inspection scheduling with customers
* Monitor and manage stock levels
* Raise purchase orders for stock, fittings, and stationery
* Check and log incoming goods and deliveries
* Deliver outstanding customer service at every interaction
* Perform general office duties as required
Essential Skills & Qualifications:
* Excellent written and verbal communication
* High level of customer focus
* Strong problem-solving and decision-making abilities
* Computer literate with good data entry skills
* Detail-oriented and organized
* Effective team player with strong time management
* Proactive in identifying and pursuing sales opportunities
* Ability to follow up on enquiries and drive results
Desirable Experience:
* Background in the lifting industry and/or knowledge of wire rope products
For more information, please call TLP Recruitment - Southampton now or apply now and one of the team will be in touch