Customer Service Executive
Posted 3 days ago
- Dartmouth, Devon
- Permanent
- Sponsored
- Expires In 25 days
JOIN OUR REBELLION
Our client isn't just another food company - they're leading a revolution in sustainable, ethical, plant-based food.
With a strong commitment to animal welfare, environmental sustainability, and better health, their mission is to make reducing meat consumption easier, tastier, and more accessible to everyone. And the business is growing - fast.
They're now looking for a Customer Service Executive to support this exciting growth across the UK and international markets.
YOUR OPPORTUNITY
If you're someone who brings passion, initiative, and a can-do attitude, this is the perfect role for you. You'll play a vital part in delivering exceptional customer experiences while supporting the ongoing modernisation of their Dartmouth-based bakery site.
This is a great opportunity to join a purpose-driven company at a pivotal moment in its journey - and to grow with it.
WHAT YOU'LL BE DOING
Responding promptly and professionally to customer and consumer queries
Resolving customer issues efficiently and effectively
Acting as a communication bridge between the head office and bakery team
Managing manual orders within internal systems
Booking transport for collections and deliveries
Collaborating with cross-functional teams to resolve complex issues
WHAT YOU'LL BRING TO THE TABLE
Excellent written and verbal communication skills
A willingness to learn new systems and adapt to new processes
Proficiency in Microsoft Office, especially Excel, Outlook, and Word
Strong attention to detail
A positive, team-oriented mindset
PERKS & BENEFITS
Performance-related bonus scheme
Pension scheme
Cycle to work scheme
25 days annual leave + bank holidays
37.5-hour workweek
Flexible start and finish times
Mego Employment Ltd acts as an employment agency for permanent staff and an employment business for temporary workers
Our client isn't just another food company - they're leading a revolution in sustainable, ethical, plant-based food.
With a strong commitment to animal welfare, environmental sustainability, and better health, their mission is to make reducing meat consumption easier, tastier, and more accessible to everyone. And the business is growing - fast.
They're now looking for a Customer Service Executive to support this exciting growth across the UK and international markets.
YOUR OPPORTUNITY
If you're someone who brings passion, initiative, and a can-do attitude, this is the perfect role for you. You'll play a vital part in delivering exceptional customer experiences while supporting the ongoing modernisation of their Dartmouth-based bakery site.
This is a great opportunity to join a purpose-driven company at a pivotal moment in its journey - and to grow with it.
WHAT YOU'LL BE DOING
Responding promptly and professionally to customer and consumer queries
Resolving customer issues efficiently and effectively
Acting as a communication bridge between the head office and bakery team
Managing manual orders within internal systems
Booking transport for collections and deliveries
Collaborating with cross-functional teams to resolve complex issues
WHAT YOU'LL BRING TO THE TABLE
Excellent written and verbal communication skills
A willingness to learn new systems and adapt to new processes
Proficiency in Microsoft Office, especially Excel, Outlook, and Word
Strong attention to detail
A positive, team-oriented mindset
PERKS & BENEFITS
Performance-related bonus scheme
Pension scheme
Cycle to work scheme
25 days annual leave + bank holidays
37.5-hour workweek
Flexible start and finish times
Mego Employment Ltd acts as an employment agency for permanent staff and an employment business for temporary workers